How to Order
How to order
■Order via phone
Dedicated phone number for order： 08-4965-6044
Office hour:
9:30～18:00
（Sunday & holidays off-duty）
■Order via Fax or Email or on the site
We also accept your order through fax or email !
Dedicated fax number for order：03-4578-2097
Dedicated e-mail for order： order@towa-esutenet.com
Office hour:
24/7 for you
- Please kindly fill in your order info in our order form -
Download PDF version >> Click here Download EXCEL version >> Click here
Buying our coupon online is easy. Only a few steps and you are done.
Check below how to buy from us.
Pay by credit card
VISA/MasterCard are available here
Pay by bank transfer
○ Please kindly make your payment three days after you place your order.
○ After your payment is confirmed, your coupon will be mailed to you.
○ Please make sure your payment amount is same as the notification mail we send you.
○ There will be a bank transfer fee occurred. Please kindly include it in your payment.
After choosing the services from the site you can add the services to cart then at the time of checkout you have to enter the card details.After clicking the checkout button the site will be redirected to the payment page.
※Regarding cancellation/refunds
Our policy is that cancellation is not accepted in general. Please consider it prior to purchase.
However if you believe the reason why you would like to refund is because the treatment you received was different from what you purchased for, please do not hesitate to contact us.
If you wish to request for refund, please contact us either by fax or email within seven days after you finished your treatment. Please include the refund reasons along with the service name in your fax or email. Kindly note that we will not be able to take your refund request 7 days after your treatment.
Any other question please also feel free to let us know.
EMAIL: returns@towa-esutenet.com
After your payment is confirmed, your coupon will be mailed to the email account that you registered in your order form.
Expiry day is printed on the coupon. Please kindly take a look at.
All you payment transactions are all processed by reliable processor. We will do our best to protect your data. Please relax and enjoy shopping with us.
※About your personal information
We treat our customer's valuable personal information carefully. Customer's personal information will only be used to our internal operation.
Please refer to our Privacy policy for more information.
※What if our email fails to reach you
After your place your order, a email will be sending to you from our assigned email account "order@towa-esutenet.com" with the title of "<shop name/Place name>Your Order Confirmation"
We are sorry if you do not receive your order confirmation, please kindly check whether it is in your spam mailbox.
If you still cannot receive it, please kindly contact us again. Sorry for this inconvenience.
For reservation of the services provided you have to book for the specified service at least 2 days before the date on which the service is to be provided.The booking can be done through making a phone call to 08-4965-6044 or sending an e-mail to
info@towa-esutenet.com.
